Vendor Management
One Call. Every Vendor. Handled.
We manage your technology vendor relationships so you do not have to. No more calling five different companies when something breaks.
Overview
What you can expect
Most practices have an EHR vendor, an internet provider, a printer company, a payment processor, a phone system vendor, and a backup provider. When something breaks, the finger pointing starts. We end that.
You call us. We coordinate with the right vendor, sit on hold so you do not have to, push the issue to resolution, and tell you when it is done. Your front desk never has to explain the same problem to four different support reps again.
We also track contracts, renewals, and licensing so you never get blindsided by a price hike or a missed deadline.
What's Included
- Single point of contact for every technology vendor
- Issue coordination and escalation on your behalf
- Contract and renewal tracking
- License and seat count management
- Annual vendor performance review
- Procurement support for new technology purchases
- Documented vendor list and account credentials in secure storage
Frequently Asked
Questions, answered plainly
Yes. We do not replace your EHR, your internet provider, or your other vendors. We manage the relationships and coordinate support on your behalf.